All articles

Ratings, badges and response time: how clients choose who to hire

When the price is fixed, your profile does the selling. A guide to the three signals clients look at first — and how to strengthen each one.

AR
Ayesha Raza
Workers in safety gear on a construction site seen from above
1 min read

On KarobarLink, every worker offers the same rate for the same job. So when a client sees five interested electricians, what makes them pick one? It comes down to a handful of signals on your profile.

1. Ratings

Ratings are the first thing clients see and the hardest to fake. Consistency matters more than perfection: a long run of 4- and 5-star jobs builds more trust than a handful of perfect scores.

  • Arrive on time — or message early if you will be late.
  • Explain what you did before you leave.
  • Clean up the work area. Clients notice.

2. Badges

Badges show something specific you have proven: verified identity, completed training, or a milestone of completed jobs. Higher tiers like Gold and Platinum are earned over time through ratings and reliability.

Training badges help you stand out for specialised jobs like solar or CCTV installation.Unsplash

3. Response time

Clients with a leaking pipe do not wait. Workers who respond within minutes are shown more often and hired more often. Turn on notifications and set your working hours so you are only pinged when you can reply.

15 min
A strong response time
4.5★+
A rating clients trust
10
Jobs to build early momentum

Illustrative benchmarks for demo purposes.

AR

About the author

Ayesha Raza

Community Lead

Ayesha talks to homeowners and workers every week and turns their questions into practical guides.