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On-demand trades for offices and shops: a facility manager's guide
Keeping an office, clinic or chain of shops running means a steady stream of small repairs. Here is how to stop chasing contractors and start tracking jobs.
Ask a facility manager what takes up their week and the answer is rarely the big renovation. It is the flickering tube light on floor two, the AC dripping in the server room, and the shop shutter that sticks every Monday.
| In-house team | Contractor on call | KarobarLink | |
|---|---|---|---|
| Cost model | Fixed salaries | Negotiated per visit | Fixed rate per job |
| Trades covered | Usually 1–2 | Whoever they know | All 14 categories |
| Response time | Fast on-site | Varies | Nearby verified workers |
| Paperwork | HR and payroll | Cash receipts | Digital job history |
- Register as a business and add each office or branch as a site.
- Invite your team so branch managers can post jobs themselves.
- Set approval rules — for example, anything above PKR 5,000 needs your sign-off.
- Review the monthly report of jobs, spend and ratings per site.
We used to keep a notebook of plumbers for each branch. Now the branch posts the job and I just approve it.
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